RESELLER CITY LTD PRIVACY POLICY

Last Updated: January 21, 2025

This Privacy Policy governs your access to and use of the websites and services operated by Reseller City Ltd and its affiliate companies (collectively “Reseller City,” “we,” “us,” or “our“). It describes how we collect, use, and disclose information when you interact with our Site.

1. Information Collection and Monitoring

We collect information through your direct interactions with our Site and through automated tools.

• Interactive Services: We use various interactive services, including chatbots, managed chat functionality, and session replay tools.

• Recording of Interactions: By using our Site, you acknowledge and agree that we or a third party may record and retain a transcript of all communications via these services.

• Activity Recreation: We may record or recreate your activity while using the Site to enhance your experience and for quality or verification purposes.

• Visitor and Customer Data: This policy applies regardless of whether you are a “Visitor” (browsing only) or a “Customer” (registered for services).

2. Use of Personal Information

Any personal information shared with us or collected during your interaction with the Site is subject to the following uses:

• Service Provision: To provide the specific tools and services you request.

• Site Enhancement: To improve the overall functionality and user experience of the Site.

• Quality Assurance: For verification and internal quality control purposes.

• Customer Inquiry Resolution: To respond to your questions or support needs.

3. User-Generated Content

Some areas of our Site allow you to post information, messages, or images (“User Content“).

• Non-Confidentiality: We are under no obligation of confidence regarding User Content, subject to the terms of this policy.

• Public Disclosure: We reserve the right to disclose User Content at any time to satisfy applicable laws, regulations, or governmental requests.

• Third-Party Rights: You are prohibited from posting content that contains personal data about other users of the Site.

4. Third-Party Services and Links

Our Site may contain links to and from third-party sites, including advertisers, vendors, and business partners.

• External Privacy Policies: Third-party sites are subject to their own privacy policies and terms; we recommend reviewing them independently.

• Third-Party Disclosure: Interactive Services may be provided by third parties who may record and retain your information as described in this policy.

• No Responsibility: We are not responsible for the privacy policies or the content of any information or services offered by third-party sites.

5. Security Measures

We take the security of the Site seriously and impose restrictions to protect your data.

• System Integrity: We prohibit the use of malicious code, viruses, or unauthorized automated processes (bots/spiders) that could compromise system security.

• Access Control: You are prohibited from attempting to access data or information not intended for you or logging into unauthorized accounts.

• Law Enforcement Cooperation: We may cooperate with law enforcement authorities in investigating violations that affect system or network security.

6. Legal Compliance

• Florida Governing Law: This policy is governed by the laws of the State of Florida.

• Dispute Resolution: Any privacy-related claims must follow the notice of claim procedures, including a 30-day resolution period, prior to judicial action.